Terms & Conditions

 

Terms & Conditions

 

Privacy Statement:

The security of your personal information is very important to R Power Sports Inc. R Power Sports Inc. is the sole owner of the information collected on this site and we never sell, rent or share your personal information to any third parties under any circumstances. Across our business, around the world, we will only collect, store and use your personal information for defined purposes and to support and enhance our relationship with you. All information collected and kept will remain confidential.
Information we may request includes your name, e-mail address, phone number, shipping & billing address, credit card details, as well as other similar personal information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order or credit card transaction, we will contact the customer using the information provided.
We outsource our shipment and credit card processing to a third party shipping companies and a credit card processing company to bill buyers for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

 

Returns Policy 


You may return most new, unopened items within 30 days of delivery for a full refund. In the case of a return the return shipping costs will be deduct from the refund. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

 


Shipping & Delivery :

All orders will take up to 3 business days for processing and will shipped from our warehouse. We have different facilities across the U.S to reach all customers faster. Most orders should be delivered within 10-12 business days. 

All Units will be packaged and crated in a steel cage to avoid any damages , and will be picked and delivered by our trucking partners. All our shipping partners are well reputed companies and offer the best service in the market. 

 

NOTE: PLEASE INSPECT THE PACKAGE FOR ANY DAMAGES BEFORE SIGNING THE RECEIPT. IF YOU NOTICE ANY DAMAGES , KINDLY NOTE THAT ON THE RECEIPT FORM WITH PICTURES IF POSSIBLE. IT IS THE RESPONSIBILITY OF THE CUSTOMER TO REPORT ANY DAMAGE ISSUES THAT MIGHT HAVE ACURED DURING TRANSIT. 

 

 

SHIPPING FEES:

Each unit will cost a flat fee of $199.00 to be delivered to your door-step. 

We don't charge any extra hidden fees such as lift-gate service or residential delivery, and our shipping price is final. 

For oversize units such as GO Carts and UTV , it is suggested that the client be ready to help the driver to unload the unit from the truck as these units would need several persons to carry them in the case that it doesn't  fit in the lift-gate 

 

   

Warranty

 R Power Sports Inc. warranty is applied in all the brands we carry and all products we sell. All our products carry a factory warranty that covers the Engine and transmission for 12months from the date of purchase. The warranty will not cover consumable parts such as brakes , carburetor or any defect as a result of misuse.

Please be aware that these items need an extra care in order for them to last. Our Guide Video will show you step by step how to maintain your Dirt bike or ATV.